Privacy Policy

Our privacy commitment: Deliverasap has never sold your information to someone else for advertising and never will. This policy tells you what information we collect from you, what we do with it, who can access it and what you can do about it.

 

Last updated: March 17, 2022

1. Introduction

At Deliverasap, we take consumer privacy very seriously, and work to the best of our efforts to ensure that our data platform remains fully complaint with industry, regulatory and legal requirements. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service.

2. Who are we?

Deliverasap Technologies Inc (Operators of "Deliverasap.ng" Site (the "Site") and Deliverasap App (the "Mobile App"), is an ondemand lastmile fulfillment startup that eases global trade for Nigerian Merchants (Importers & Exporters). This assures the breadth and veracity of the data we supply to our customers, who use Deliverasap's data insights for strategic business decisions.

Our business is based on providing services to our Customers related to two major categories of data: (a) device data and (b) points of interest data. Point-of-interest data means detailed data related to businesses and other points of interest. It includes information such as location coordinates (such as showing the location coordinates of a warehouse, shipping company or office of a shipping agent. Device data, which is fufther described below, provides observations received from or associated with specific Consumer or User devices and their precise location coordinates over time from which Deliverasap derives inferences ("Device Data").

3. Who are you?

If you are reading this Privacy Policy, you are likely to fall into one of the following categories of people:

  • Customers means anyone who uses Deliverasap's Services and includes importers, exporters, individuals, brands, shipping agencies, data service providers and tech platforms.
  • Consumers are individuals who use mobile apps from which Deliverasap receives or collects data to power its services, such as apps that are operated or owned by Deliverasap's Partners, or the Partner's partners).
  • Partners are third-parties (e.g. publishers, app developers, SDK data providers) who provide data to Deliverasap to power the Services used by Deliverasap's Customers, and includes parties that use Deliverasap's SDK to collect information.
  • Users are users who visit Deliverasap's website or any website that links to this policy.
  • 4. What Consumer information does Deliverasap collect?

    Deliverasap collects precise location data from (a) users via our app, (b) our third-party partners and (c) our customers. The precise location data is information about the geographic position of devices (such as smart phones or tablets) that is commonly defined by the latitute and longtitude coordinates and timestamp the GPS signals generated and collected from devices. We combine this data with other information that we create and collect about physical locations, such as geo-fences, points-of-interest etc.

    Additionally, Deliverasap, its partners, and our customers may collect location data through owned and operated mobile applications, from end users who opt-in to the collection of such data and share that data with us using a pseudonymized identifier, for each mobile device. Each identifier allows us to identify unique mobile device, although the User can reset this identifier at any given time resulting in the delinking of device. Our partners may also aggregate and collect location data from end-users who opt-in to the collection of such data through mobile applications and advertising services owned and operated by their partners and customers.

    • Account Information When you register a Deliverasap account (either on the website or our mobile app), we collect your firstname, lastname, phone number, username and email address. We use this information for account identification and email communication about the account status.
    • Device Information When you install and run the Deliverasap mobile app, we collect Device Geolocation data, device type (e.g. tablet, smartphone), operation system (e.g. iOS, Android), app name or identifier, IP address, network provider,, mobiole carrier, mobile browser type (e.g. Firefox, Chrome), information about the speed, orientation or other devide identifying information. We use this information for decide indentification.
    • Location Information When you run the Deliverasap mobile app on your device, we collect location data through GPS, wifi or cellular triangulation. It can be non-precise geolocation, precise geolocation or/and background location. This means precise geolocation data from or about a Consumer's device, which may be expressed by latitude-longtitude coordinates. We use this information to provide location tracking service to ensure delivery is prompt and non-distruptive. We maintain this data only so long as you are registered on our platform to provide our service. Out-of-date data is removed from our database.
    • Payment Information We do not store your payment card details. When you purchase service on our mobile app or website, we provide directly to our third-party payment processors whose use of your personal information is goverened by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
      Paystack Privacy Policy can be viewed at https://paystack.com/terms
      Flutterwave Privacy Policy can be viewed at https://flutterwave.com/ng/privacy-policy
    • Log Files Our server automatically gathers some anonymous information about visitors, including IP addresses, browser type, language, the times and dates of web page visits. The data collected does not include personally identifiable information and is used for server performance analysis and troubleshooting purpose.
    • Cookies We use cookies to keep you logged in and save your visit preferences. They are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
    • Interest-based Information means information which may (but does not necessarily) include: imputed or actual data about a Consumer such as gender, date of birth etc.
    • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Deliverasap Service.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    5. Use of Your Location Data

    The Company may use your Location Data for the following purposes:

    • To provide and maintain our Service, including to determine your accurate location for delivery purpose. For pickup or delivery service on Deliverasap app, permission to use your location will ensure optimal service delivery and eradicate the likelihood of missed delivery.
    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service. This is also necessary for fraud and cybersecurity management purposes
    • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to your location.
    • To provide You with news, special offers and general information about other goods, services and events which we offer that are particular to your location, similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    We may share your personal information in the following situations:

    • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to you, to help support and maintain our service, to contact you, to advertise on third party websites, or for payment processing.
    • For Business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
    • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
    • With Business partners: We may share your information with our business partners to offer you certain products, services or promotions.
    • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

    Retention of Your Personal Data

    The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

    Transfer of Your Personal Data

    Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Disclosure of Your Personal Data

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation
    • Protect and defend the rights or property of the Company
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of Users of the Service or the public
    • Protect against legal liability

    Security of your Personal Data

    The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

    Usage, Performance and Miscellaneous

    We may use third-party Service Providers to provide better improvement of our Service.

    Children’s Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.

    We also may limit how we collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means we will be unable to provide certain functionality of the Service to these users.

    If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

    Links to Other Websites

    Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, you can contact us:

    • By email: info@deliverasap.ng or policy@deliverasap.ng
    All orders placed on our platform is insured. However, please declare the monetary value of your packages when placing orders for claims payment.

    Contact us on

    08094253926 or info@deliverasap.ng